Order Info
How To Order:
Orders can be placed in store, online or over the phone with any Credit Card or PayPal.
I also accept Money Orders or Personal Checks to
BJ'S Country Charm
2317 Park Wood Dr.
Portland, TX 78374
Please allow 7-10 business days for your check to clear before your order will
ship out.
If you would like to place your order over the phone please call BJ at (361)-232-4269.
Hours of operation are Tuesday - Friday 9am - 5pm
Saturday 10am - 4pm
CLOSED: Sunday & Monday
Return Policies
I have a 14 day return policy on items that are not Handmade or Custom Made.
(See below for return on Handmade or Custom Items)
If you need to start a return please contact us to let me know that a return needs to be started.
Please note that I do NOT refund shipping charges.
EXAMPLE:
If you pay $10.00 for an item and $5.00 for S/H and decide to return the item,
You will be refunded $10.00 when the item arrives back to me.
Handmade return policy
Any Item listed as Handmade such as Curtains, Swags, Valances, Shower Curtains or other handmade items can be returned within 14 days after package has been received BUT will be charged a 25% restocking fee.
Custom Made return policy
If your handmade item was customized in any way, your order is non refundable.
Custom made items are Handmade items made to your specific length , width , height, or a specific fabric choice of your color that is not offered on our website.
Sale items are Final Sale and cannot be returned.
If you have any question feel free to contact me!!
bjsmind@yahoo.com
Thank you for shopping at BJ'S Country Charm
Shipping:
I strive to offer quick shipping!
Most orders are shipped out in 1 to 2 business days.
Once your order has shipped, you will receive tracking info to your e mail address.
If you do not receive tracking info please check your spam folder or feel free to contact us for shipping updates. 361-232-4269